Shipping + Delivery
We ship internationally! Shipping costs vary depending on your shipping destination and size/weight of your order.
Australia- FREE standard delivery within Australia for orders AUD$250+. Shipping is charged at the flat rate of AUD$9.95 for orders below AUD$250.
New Zealand- FREE standard delivery within New Zealand for orders AUD$250+. Shipping is charged at the flat rate of AUD$29.95 for orders below AUD$250.
Rest of World- FREE standard delivery within specific countries for orders USD$250+ / EUR€250+ / GBP£250+. Please refer to this link for specific countries. Shipping is charged at the flat rate of USD$19.95 / EUR€19.95 / GBP£19.95 for orders below USD$250 / EUR€250 / GBP£250.
All orders are processed and dispatched from our warehouse as quickly as possible - usually within 1-2 working days (Monday - Friday, not including public holidays). During promotional periods however, orders may take an additional 1-2 working days to process/dispatch from our warehouse.
Delivery times vary depending on your delivery location. Please refer to your delivery destination below for detailed information.
Australian orders are shipped via Sendle, Australia Post or TNT, which takes approximately 2-7 working days from despatch, (Monday - Friday, not including public holidays) to most METRO postcodes in Australian capital cities. NON-METRO areas may take an additional 3 working days.
Australian Express Post
If you require your order in a hurry, please select the Australia Post Express Post option in the checkout. Please note that Australia Post do not offer Express Post to all postcodes within Australia. It is the customer’s responsibility to check whether this service is available to your specific postcode. Please refer to the link below to ensure Express Post is available to your postcode.
Express Post orders are processed and dispatched from our warehouse as quickly as possible - usually within 1-2 working days (Monday - Friday, not including public holidays).
New Zealand Delivery
New Zealand orders are shipped via Australia Post Express International, which takes approximately 2-7 working days from dispatch (Monday - Friday, not including public holidays) to most METRO postcodes in New Zealand. NON-METRO areas may take an additional 3 working days.
Please note that possible Customs inspections may delay delivery by a few days. Any possible taxes and/or duties that may be incurred by New Zealand Customs are the responsibility of the customer.
International orders are shipped via Express International. Freight charges do not include any possible duty, taxes or customs charges applicable for specific countries.
International orders take approximately 3-7 working days from dispatch to metropolitan areas of major cities, or 10-12 working days outside of these areas. Please note that possible Customs inspections may delay delivery by a few days.
International Orders – Duties + Taxes
Please note that the shipping charge on your order does not include any possible taxes and/or duties that may be incurred due to the destination country's Customs regulations. The responsibility for any such Customs duties, taxes, VAT, etc. is that of the recipient upon delivery into the destination country. We are required by law to list the advertised price for our items on the Customs documentation, and to accurately list the contents of your order. Please keep in mind that we have absolutely no control over these charges. To ascertain the correct information, the Customs Service may require the information that the goods are designed in Australia and manufactured in China.
Should you require further information in this regard, please contact the destination country’s Customs Service to gain further details, as duty rates, VAT and tax-free thresholds vary in each country.